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Frequently Asked Questions
EC offers two levels of service – Self-serve with complete online submission of photos or full concierge service with home visit. The self-serve option is available by going to the consign page and completing the online form. If you’re interested in the concierge service, send an email to info@eisenhowerconsignment.com and a team member will contact you with service and fee details.
We look forward to assisting you in the resale of your home furnishings and accessories.
What is Eisenhower Consignment’s commission?
EC’s commission is half (50%) of the selling price (ticketed price) of an item. The 50/50% spilt between consignor and EC is based on the final selling price, which could include a reduced ticketed price.
How do I receive payment for my sold items?
EC issues payout checks first Tuesday of every month with a balance of $100 or more. If items have sold in your account, you will receive an email detailing sold item(s), selling price, and total payout balance. For balances of less than $100 with items remaining in your account, the balance carries into the next month. Also, you may request a check before the $100 balance is reached. Checks can be picked up during store hours.
Do I need an appointment?
Unfortunately, walk-in consignors cannot be accommodated. An appointment is scheduled after acceptance of an item. Please fill out the online consignment form and our team will determine if EC can sell the item. EC will respond within 2 to 3 days to set up an appointment and provide additional instructions.
Once my items have been accepted, what happens next?
An EC team member will assist you in making the necessary arrangements to drop off or obtain an estimate for moving service. EC requires large pieces (e.g. china cabinets) to be delivered by professional moving services. If a moving service is needed, EC can assist in obtaining an estimate and coordinate pickup details.
How is the selling price of my item determined?
We are not certified appraisers; however, we’re knowledgeable in the area of furniture valuation and market value of the items that we accept. We research and in some cases rely on outside resources in assessing value. We strive to maximize profit for our consignors while providing competitive pricing to our patrons.
We welcome your input and any information that we factor into our pricing approach EC’s pricing approach starts with input from you, then EC assess overall condition, supply/demand, current market value in setting the selling price. Generally, selling price is in the range of 20% to 60% of retail-price paid. EC does not reduce selling price at scheduled intervals; however, we do reduce selling price at our discretion.
How do I transport my items?
Transportation of consignor’s personal property is the consignor’s responsibility. EC is happy to provide names of third-party delivery services who extend preferential rates to our consignors. These third-party firms are independent contractors, and EC provides this information as a courtesy to our consignors. All large pieces require insured, professional moving company delivery.
What happens after the 90-day period
It is the consignor’s responsibility to pick up unsold items at the end of the 90-day period. If you would like to pick up your items before the end of your consignment term, earlier retrieval date must be requested by email. An early retrieval fee of 10% of the tagged price is assessed. All items not picked up by the consignor become property of Eisenhower Consignment to dispose, donate, retain or liquidate.
How do I improve the chances of having my items accepted?
The most important factor, provide only requested information such as age, dimensions, paid price, payout expectations and manufacturer/brand, which expedites the review by providing key information that is heavily relied upon in making a determination. Expeditious replies to follow-up questions from EC team members will improve dates of availability to accept your items.
You can submit more than one item per submission along with a photo of all items captured in a single photo. Removing accessories from table tops, decorative pillows from sofas, lamps from side tables allow the reviewers the best photos to review.
Does EC buy furniture?
EC does not purchase furniture or other items that are offered for sale at the showroom. Consigning is the only service offered at EC.
Are there items Eisenhower Consignment does not accept?
Unfortunately, there are items we are unable to accept. The most common items are:
- Appliance, Dishes, Kitchenware
- Clothing
- Entertainment Units
- Ikea Furniture
- Mattresses & Bedding
- Sectional Couches
Please review our Terms & Conditions for more details.
Ship
Frequently Asked Questions
EC offers two levels of service – Self-serve with complete online submission of photos or full concierge service with home visit. The self-serve option is available by going to the consign page and completing the online form. If you’re interested in the concierge service, send an email to info@eisenhowerconsignment.com and a team member will contact you with service and fee details.
We look forward to assisting you in the resale of your home furnishings and accessories.
What is Eisenhower Consignment’s commission?
EC’s commission is half (50%) of the selling price (ticketed price) of an item. The 50/50% spilt between consignor and EC is based on the final selling price, which could include a reduced ticketed price.
How do I receive payment for my sold items?
EC issues payout checks first Tuesday of every month with a balance of $100 or more. If items have sold in your account, you will receive an email detailing sold item(s), selling price, and total payout balance. For balances of less than $100 with items remaining in your account, the balance carries into the next month. Also, you may request a check before the $100 balance is reached. Checks can be picked up during store hours.
Do I need an appointment?
Unfortunately, walk-in consignors cannot be accommodated. An appointment is scheduled after acceptance of an item. Please fill out the online consignment form and our team will determine if EC can sell the item. EC will respond within 2 to 3 days to set up an appointment and provide additional instructions.
Once my items have been accepted, what happens next?
An EC team member will assist you in making the necessary arrangements to drop off or obtain an estimate for moving service. EC requires large pieces (e.g. china cabinets) to be delivered by professional moving services. If a moving service is needed, EC can assist in obtaining an estimate and coordinate pickup details.
How is the selling price of my item determined?
We are not certified appraisers; however, we’re knowledgeable in the area of furniture valuation and market value of the items that we accept. We research and in some cases rely on outside resources in assessing value. We strive to maximize profit for our consignors while providing competitive pricing to our patrons.
We welcome your input and any information that we factor into our pricing approach EC’s pricing approach starts with input from you, then EC assess overall condition, supply/demand, current market value in setting the selling price. Generally, selling price is in the range of 20% to 60% of retail-price paid. EC does not reduce selling price at scheduled intervals; however, we do reduce selling price at our discretion.
How do I transport my items?
Transportation of consignor’s personal property is the consignor’s responsibility. EC is happy to provide names of third-party delivery services who extend preferential rates to our consignors. These third-party firms are independent contractors, and EC provides this information as a courtesy to our consignors. All large pieces require insured, professional moving company delivery.
What happens after the 90-day period
It is the consignor’s responsibility to pick up unsold items at the end of the 90-day period. If you would like to pick up your items before the end of your consignment term, earlier retrieval date must be requested by email. An early retrieval fee of 10% of the tagged price is assessed. All items not picked up by the consignor become property of Eisenhower Consignment to dispose, donate, retain or liquidate.
How do I improve the chances of having my items accepted?
The most important factor, provide only requested information such as age, dimensions, paid price, payout expectations and manufacturer/brand, which expedites the review by providing key information that is heavily relied upon in making a determination. Expeditious replies to follow-up questions from EC team members will improve dates of availability to accept your items.
You can submit more than one item per submission along with a photo of all items captured in a single photo. Removing accessories from table tops, decorative pillows from sofas, lamps from side tables allow the reviewers the best photos to review.
Does EC buy furniture?
EC does not purchase furniture or other items that are offered for sale at the showroom. Consigning is the only service offered at EC.
Are there items Eisenhower Consignment does not accept?
Unfortunately, there are items we are unable to accept. The most common items are:
- Appliance, Dishes, Kitchenware
- Clothing
- Entertainment Units
- Ikea Furniture
- Mattresses & Bedding
- Sectional Couches
Please review our Terms & Conditions for more details.
Get Paid
Consignment Terms & Conditions
- Consigner is the owner of all goods consigned to Eisenhower Consignment (EC), and has the legal right to enter into this Consignment Agreement.
- EC sets final selling price after items are received at the showroom. EC aims to set the highest market supported price to yield the highest payout. Selling price is based on style, age, condition, level of supply and demand and numerous other factors. EC reserves the right to sell items below the original selling price with reductions as EC deems appropriate.
- Consignment period is 90 days from receipt of goods. If listed item is not sold within 90 days, it is the responsibility of consignor to retrieve unsold goods. After 90 days, items not retrieved by the consignor become property of EC to dispose, donate, retain or liquidate at their sole discretion.
- Consignor Payout – Receive 50% of sale price. Where an item is sold below the original sale price, the payout is calculated on the reduced selling price.
- Payout checks are issued first Tuesday of each month for balances of $100 or more. EC does not mail checks as a matter of course. Consigner is responsible for collecting funds due for items sold. Upon request, EC may mail a check to Consigners.
- Pickup unsold Items within five (5) days of consignment period expiration. If Items are retrieved before the end of the consignment period a handling fee of 10% of the tagged price is charged. To retrieve items, send an email requesting pickup allowing 1 week for notice to locate and remove item(s) from the sales floor by EC staff.
- Consignor is responsible for contacting EC at the end of the consignment period to claim your items. After the consignment period, unsold items that have not been picked up become property of EC to dispose, donate, retain or liquidate at their sole discretion.
- EC retains the right to accept or decline any item for consignment at their sole discretion. EC further retains the right to display items for sale as they see fit.
- EC is not responsible for loss, theft or damage to Consigner goods from any causes what so ever. Insurance coverage remains the sole responsibility of the Consigner. Delivery of goods to EC constitutes the Consigner’s acceptance of the above stated terms.