Frequently Asked Questions
The most important factor, complete the online submission form providing responses to all questions.
We are highly selective about the items that we accept and our acceptance criteria based on our clientele shopping preferences.
Our generous consignment term of 1 year forces us to be selective. We strive to offer high demand items with proven selling trends, avoid items with lower demand that may linger until end of term.
Yes, appointments are required. Unfortunately, walk-in consignors cannot be accommodated. An appointment is scheduled after acceptance of an item. Once you submit the online form, we will reply within 2 to 3 days if we can sell your items, and at that time we’ll schedule an appointment for you to deliver your items.
An EC team member will assist you in making the necessary arrangements to drop off or obtain an estimate for moving service. EC requires large pieces (e.g. sofas) to be delivered by an insured professional moving company. If a moving company is needed, as a convenience EC can assist in obtaining an estimate and coordinate pick-up and delivery details.
Not every consigned item sells within the consignment period. We found that consignors rarely like to retrieve unsold items, and as a result we’ve extended the term to a generous full year, which greatly improves the sale of an item.
The consignment term is 1 year from receipt of your items. With the 1-year term, the consignor is not responsible for disposal fees or retrieval of unsold items. At closure of your account, unsold items becomes EC property to dispose, donate, retain or liquidate at their discretion.
Transportation of consignor’s personal property is the consignor’s responsibility. EC is happy to provide names of third-party delivery services who extend preferential rates to our consignors. These third-party firms are independent contractors, and EC provides this information as a courtesy to our consignors. All large pieces require insured, professional moving company delivery.
We are not certified appraisers; however, we’re knowledgeable in the area of furniture valuation and market value of the items that we accept. We research and in some cases, rely on outside resources in assessing value. We strive to maximize profit for our consignors while providing competitive pricing to our patrons.
We welcome your input and any information that we factor into our pricing approach. EC’s pricing approach starts with input from you, then EC assesses overall condition, supply/demand, current market value in setting the selling price. Generally, selling price is in the range of 20% to 60% of retail-price paid. EC does not reduce selling price at scheduled intervals; however, we do reduce selling price at our discretion.
EC’s commission is half (50%) of the selling price (ticketed price) of an item. The 50/50% spilt between consignor and EC is based on the final selling price, which could include a reduced ticketed price.
EC issues payout checks first Tuesday of every month with a balance of $100 or more. If items have sold in your account, you will receive an email detailing sold item(s), selling price, and total payout balance. For balances of less than $100 with items remaining in your account, the balance carries into the next month. Also, you may request a check before the $100 balance is reached. Checks can be picked up during store hours.
We do not purchase furniture. Consigning is the only service that is offered at Eisenhower Consignment.
We do not accept the following items:
- Appliance, Dishes, Kitchenware
- Entertainment Units
- Ikea Furniture
- Mattresses & Bedding
- China Cabinets